Cancellation Policies Types

Flexible

• Guests can cancel until 24 hours before check-in for a full refund.
• If you cancel after that, you’ll be charged for each night you stay, plus 1 additional night

Moderate

• Guest can cancel until 5 days before check-in for a full refund.
• If you cancel after that, you’ll be charged for each night you stay, plus 1 additional night, plus 50% for all unspent nights

Firm

• To receive a full refund, guests must cancel at least 30 days before check-in
• If you cancel between 7 and 30 days before check-in, you’ll be charged 50% for all nights
• If you cancel less than 7 days before check-in, you’ll be charged 100% for all nights
• Guests can also receive a full refund if they cancel within 48 hours of booking, if the cancellation occurs at least 14 days before check-in

Strict

• To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in
• If you cancel between 7 and 14 days before check-in, you’ll be charged 50% for all nights
• If you cancel after that, you’ll be charged 100% for all nights

Strict Long term

If you choose this policy, it will apply to all stays of 28 days or longer and overrides your standard cancellation policy for those stays.

• To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 28 days before check-in
• If a guest cancels after that, he’ll be charged 100% for all nights spent, plus 30 additional nights.
• If fewer than 30 days remain on the reservation when the guest cancels, you’ll be charged 100% for all of those remaining nights

Firm Long term

If you choose this policy, it will apply to all stays of 28 days or longer and overrides your standard cancellation policy for those stays.

• To receive a full refund, guests must cancel at least 30 days before check-in
• If a guest cancels after that, he will be charged 100% for all nights spent, plus 30 additional nights
• If fewer than 30 days remain on the reservation when the guest cancels, he will be charged 100% for all of those remaining nights

Non-refundable option

Some Hosts earn more money by adding a non-refundable option to their listings.

Super Strict 30 days

This policy is invitation-only and available only to certain Hosts under special circumstances.

• Guests must cancel at least 30 days before check-in to receive a 50% refund for all nights
• If they cancel after that, they will be charged 100% for all nights

Super Strict 60 days

This policy is invitation-only for certain Hosts under special circumstances.

• Guests must cancel at least 60 days before check-in to receive a 50% refund for all nights
• If they cancel after that, they will be charged 100% for all nights